Marlow Town Regatta and Festival Limited and its box office system provider,
to ensure the confidence of visitors (“Users”) to our web site (the "Site"), and
to demonstrate our commitment to fair information practices and the protection
1. Types of Information Collected
Traffic Data: We automatically track and collect various pieces
of information such as IP address and browser type when a User visits our Site.
This Traffic Data is collected using a service called Google Analytics (www.google.com/analytics/)
and is anonymous information that does not personally identify a
User. Using this Traffic Data we compile and store reports in order to improve
the Site and our marketing of it ("Site Data and Reports").
Personal Information - General: In order for a User to communicate with us via
the Site, we require Users to provide us with information that personally
identifies a User ("Personal Information"). Personal Information may include
Contact Data (such as a User's name and e-mail addresses) and
Demographic Data (such as a User's postal address and postcode). If a User
communicates with us by e-mail or otherwise completes online forms, any non
information provided in such communication may be collected as Personal
Personal Information - Financial: In order to purchase items
via the Site, Users are required to provide financial information. Since
we use PayPal (www.paypal.co.uk)
to process all credit card or debit card based transactions, we do not collect
or store any financial details ourselves.
2. Uses of Information Collected
We use Contact Data to send Users information about our services or to contact
Users when necessary. We use User's Demographic Data to deliver the badges
and tickets purchased by post and to otherwise communicate with Users.
We may use Site Data and Reports on an aggregate basis for such purposes as we
deem appropriate. By using the Site, User consents to the collection and use of
User's Personal Information and Site Data and Reports by us as described in this
3. User Choice Regarding Collection, Use and Distribution of Personal
Users may choose not to provide us with any Personal Information. Users may also
choose not to allow the Google Analytics system to collect Traffic Data. In
order to do this Users should download and install the Google Analytics Opt-out
Browser Add-on from
https://tools.google.com/dlpage/gaoptout. In both cases, Users can still
access and browse the Site.
4. Confidentiality and Security of Personal Information
Information and Site Data and Reports private and will not share it with third
parties, unless such disclosure is necessary to: (a) comply with a court order
or other legal process; (b) protect our or our User's rights or property; (c) to
identify persons who may be violating the law or the rights of third parties;
(d) to cooperate with the investigations of possibly unlawful activities; or (e)
enforce our Terms and Conditions. User's Personal Information is stored
securely. To prevent unauthorized access, maintain data accuracy, and ensure the
correct use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the information we
collect online that is under our control.
5. User Ability to Access, Update and Correct Personal Information
In order to ensure that all of User's Personal Information is correct and
up-to-date, at any time you may request a copy of the information that we hold
and where this is incorrect request that we correct or delete it.
6. Other Limits to Your Privacy
The Site may contain links to other web sites. We are not responsible for the
privacy practices or policies or the content of such web sites. We encourage
users to read the posted privacy policies whenever interacting with any web
site. We have no control over the use of your Personal Information by third
party web sites, and Users should exercise caution when deciding to disclose
We reserve the right, at any time and without notice, to add to, change, update
modification on the Site. Any such change, update or modification will be
effective immediately upon posting on the Site. We welcome your comments and
questions. Please contact us via the Site Contact Us form.